Project Coordinator (Repair & Refurbish) Job at Foxconn- eCMM Services, Inc., Houston, TX

  • Foxconn- eCMM Services, Inc.
  • Houston, TX

Job Description

Job Description

Job Description

Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 200 campuses across 24 countries. In the US, Foxconn operates across 40 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas and California. As of 2023, Foxconn ranks 32 nd among the Fortune Global 500 and reported a revenue of approximately USD $213 billion in 2024.

The company’s diverse product offerings span four major segments: smart consumer electronics, cloud and networking solutions, computing and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together these initiatives position the company as a leader for innovation in the 21st century.  

Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods. 

FSLA Status:  Exempt

Location:  Houston, TX

Direct Reports: 5+ Repair or Refurbish Technicians

Job Summary:

The Project Coordinator (Repair & Refurbish) is responsible for overseeing the daily operations of repair and refurbishment programs, ensuring timely execution, high-quality deliverables, and effective coordination across teams. This role leads scheduling, resource alignment, and client communications, while identifying areas for operational improvement. The Project Coordinator also supervises a team of technicians and collaborates closely with cross-functional teams to ensure goals are met in alignment with customer expectations and internal metrics.

Duties and Responsibilities:

  • Lead and manage the execution of repair and refurbishment projects, ensuring delivery timelines, cost targets, and quality standards are met
  • Supervise and support a team of technicians; provide guidance, resolve issues, and promote a culture of continuous improvement
  • Coordinate with procurement, planning, and engineering teams to allocate resources, track material usage, and resolve supply-related challenges
  • Act as the main point of contact between internal departments and customers in daily needs; prepare and present progress reports.
  • Audit work orders and technical documentation to ensure compliance with client specifications and regulatory standards
  • Assist with allocating resources, procurement and budget tracking
  • Monitor performance indicators and proactively identify operational risks or delays
  • Facilitate process improvements by recommending and implementing best practices in workflow and technician management
  • Review project deliverables, ensuring they meet quality standards
  • Maintain project documentation such as records, reports, billing reports, and support documentation review related to customer service contracts or product returns
  • Perform other duties as assigned by the Project Manager or leadership

Education:

Bachelor’s degree in project management, engineering or a related field required

Experience:

  • 1-3 years of experience in repair operations, technical service coordination, or project management within a manufacturing or electronics environment.
  • Experience leading small teams or supervising frontline operations is preferred.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
  • Ability to identify and resolve issues that may arise during the project lifecycle.
  • Excellent communication and documentation skills to coordinate with both technical staff and external stakeholders.
  • Ability to collaborate effectively with team members and stakeholders.
  • Familiarity with project management software and tools is preferred. 

EEOC Statement

Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

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