Job Description

• Assist in planning, developing, and implementing of community health education activities, such as workshops, radio and other behavioral programs

• Participate in community outreach events including health fairs and other events to promote health practices and CBWCHC services
• Connect patients and community members to CBWCHC resources, services, and care as appropriate
• Managed appointment scheduling and patient registration for new and returning patients by answering incoming calls, booking appointments, and conducting follow-up communications while maintaining CBWCHC customer service and quality standards.
• Support the development and adaption of health education materials in variety of formats, such as factsheets, newspaper, social media and health blogs.
• Assess education needs from patients and communities, maintain accurate records of educational activities and prepare project reports
• Conduct translation activities like document or material translation and translation review
• Support the Health Education and Engagement team in special events and projects
• Flexibility to work in Manhattan and Queens sites required
• Flexibility to work weekends or nights as needed
• Perform other duties as assigned

• Bachelor's degree in Health Education, Public Health, Behavioral Science or related field
• Bilingual in English/Chinese required, English/Chinese-Mandarin is preferred
• Excellent communication, written and counseling skills
• Customer service experience preferred
• Experience working with people of various age groups (children, teens, seniors) in health care or social services
• 1-3 years of experience working in a health-related field, preferably in the Chinese and/or Asian American community

• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistant Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees, and
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

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